Effective Date: 29/12/2025
Jobzo.lk (“Jobzo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our freelance marketplace platform.
By accessing or using Jobzo.lk, you agree to the practices described in this Privacy Policy.
1. Who We Are
Jobzo.lk is an online freelance marketplace connecting Clients and Freelancers.
We act as a data controller for personal data collected through the Platform.
2. Information We Collect
2.1 Information You Provide
- Full name
- Email address
- Username and password
- Profile details (skills, bio, portfolio)
- Billing and payment information
- Messages between users
- Support requests and communications
2.2 Automatically Collected Information
- IP address
- Device and browser information
- Log data (pages visited, actions taken)
- Cookies and similar technologies
2.3 Payment Information
- Payment processing is handled by third-party providers.
- Jobzo.lk does not store full card details.
3. How We Use Your Information
We use your data to:
- Operate and maintain the Platform
- Create and manage user accounts
- Facilitate transactions between Clients and Freelancers
- Process payments and fees
- Communicate platform updates and service notices
- Prevent fraud, abuse, and security threats
- Comply with legal obligations
- Improve Platform performance and user experience
4. Legal Basis for Processing (GDPR)
For users in the EU/EEA, we process personal data under the following legal bases:
- Contractual necessity – to provide platform services
- Legal obligation – compliance with laws
- Legitimate interests – platform security, fraud prevention
- Consent – marketing communications (where applicable)
5. Sharing of Information
We may share your data with:
- Other users (e.g., profile visibility)
- Payment processors
- Hosting and infrastructure providers
- Legal authorities when required by law
We do not sell personal data.
6. International Data Transfers
Your data may be processed outside Sri Lanka, including in countries with different data protection laws. We ensure appropriate safeguards are in place, including GDPR-compliant contractual protections where required.
7. Data Retention
We retain personal data only as long as necessary for:
- Platform operation
- Legal, tax, and regulatory compliance
- Dispute resolution and enforcement
Inactive accounts may be deleted after a reasonable period.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability (GDPR)
Requests can be made via the contact details below.
9. Cookies & Tracking Technologies
We use cookies to:
- Keep you logged in
- Improve site performance
- Analyze usage patterns
You may disable cookies in your browser settings, but some features may not function properly.
10. Security Measures
We implement reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Encrypted connections (SSL)
- Limited access controls
However, no system is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Jobzo.lk is not intended for users under 18.
We do not knowingly collect data from minors.
12. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the Platform indicates acceptance of the updated policy.
14. Contact Us
If you have questions or requests regarding this Privacy Policy:
Jobzo.lk
📧 Email: support@jobzo.lk
🌐 Website: https://jobzo.lk/